Alarm Ordinance 3-1 requires alarm permits for all alarm users within Scottsdale city limits. Please use the online address search to confirm that you are in the city limits (zoom out to see city boundary) and not in a Maricopa County Island or a neighboring city.
The Scottsdale City Council adopted an ordinance in 1994 that requires homes and businesses with alarm systems to obtain an annual permit.
Application for an Alarm Permit must be made within ten days of the alarm system becoming operational. Alarm permits issued under this chapter shall be for a period of one (1) year from:
Application Fee | $10 |
Renewal Fee | $10 |
Unpermitted Fee (charged for each false activation without an active permit) | $50 |
Each renewal shall also be accompanied by payment in full of all outstanding fees and service charges for the previous permit periods. No alarm user permit will be renewed without full payment of all fees and service charges none of which shall be prorated or transferable.
Completed applications may be submitted with application fee:
ATTN: Alarms
City of Scottsdale
PO Box 1586
Scottsdale, AZ 85252-1586
City of Scottsdale Business Services
7447 E. Indian School Road, Suite 110
Scottsdale, AZ 85251
Customers receiving a billing statement may pay online.
A written request may be filed with Business Services to review service charge grievances within 45 days of an activation. These charges will be reduced or waived if:
A newly installed alarm system is exempt from service charges for activations that occur within the first 30 days after system installation (if the alarm user has obtained the alarm user permit within the time frame specified).
These requests must be received in writing from the permit holder and can be sent via email or via mail:
ATTN: Alarms
City of Scottsdale
PO Box 1586
Scottsdale, AZ 85252-1586
Alarm Permit cancellations must be received in writing from the permit holder and can be sent via email or via mail:
ATTN: Alarms
City of Scottsdale
PO Box 1586
Scottsdale, AZ 85252-1586
*Please reference the permit number and effective date of the cancellation.
Updates to mailing address, phone number, alarm company or responsible representatives must be received in writing from the permit holder and can be sent via email or via mail:
ATTN: Alarms
City of Scottsdale
PO Box 1586
Scottsdale, AZ 85252-1586
*Please reference the permit number.
Waiver certificates for activation charges may be obtained by attending an online Alarm User Awareness Class. Certificates are not transferable from person to person or premises to premises. To schedule the class please call 480-312-7400.
Immediately notify your alarm company and have your password/passcode readily available to cancel the alarm. Do not call the Police as they do not know the password/passcode you registered with your alarm company.
If your alarm was activated and police responded but did not find any signs of criminal activity, the alarm will be considered false. If you later learn the alarm was valid and a crime occurred, contact Scottsdale Police at 480-312-5000 to file a police report immediately. You can then contact the City of Scottsdale Business Services Department and notify them of the valid alarm and provide the police report number.
Scottsdale Police can verify how they were notified of the alarm. Please contact Scottsdale PD Records Department at 480-312-1999 or visit City of Scottsdale - Records Request to obtain a copy of the report.
If you do not know if the police responded to your false alarm, you can call and verify when Officers arrived and what their findings were. Please contact Scottsdale PD Records Department at 480-312-1999 to obtain a copy of the call for service.